About Us

About Us - Colorado Health Insurance InsiderColorado Health Insurance Insider is a small, independent, locally owned health insurance brokerage run by Jay and Louise Norris. We’ve been helping our clients sort out their health insurance needs since 2002, so we’ve seen a lot of changes to health insurance over the years. We work with Connect for Health Colorado, and can help you enroll in a plan either on or off the marketplace (exchange), depending on your preference and ability to qualify for tax credits.

We’ve been working with health insurance in Colorado since 2002.  We’ve come to gain many satisfied clients, we’ve been referenced by publications like Consumer ReportsColorado Health Foundation MagazineForbes, The Denver PostMedScape by WebMD, The Denver Business Journal, The Colorado Springs Business Journal, and we’ve been consistently recognized with a Gold Star Award by the Better Business Bureau. The Better Business Bureau also gives Insurance Shoppers an A+ rating. We only represent top insurance companies with a proven history of stability and customer service. We’re in daily contact with the marketplace and the various carriers, so it glitches arise or you have questions about the enrollment or claims process, we can help with that too.

Louise Norris on FOX4 Morning News

Louise explains insurance on the morning news

The main thing you’ll notice about us is that we aren’t interested in “selling” you on anything. We don’t start out by recommending a type of plan or a particular company until we take the time to listen to what you want covered and hear about your unique situation.

Louise also writes regularly for healthinsurance.org and ADP’s Spark and Boost blogs, and is the health insurance expert for Verywell. Her work has been syndicated on other news sites like Business Insider. She is from Burlington, Colorado and graduated from Colorado State University. She then joined the Peace Corps and lived in Tanzania for 2 years teaching math. Her specialty is the Affordable Care Act and its various moving parts. If you’ve got questions about how the ACA works, or how it will impact you, Louise is happy to help. You can browse through the FAQs on healthinsurance.org – many of which have been answered by Louise – to see if your question has already been asked, or read through the extensive collection of articles she’s written at Verywell about the ACA.

Jay Norris Connect for Health Colorado Board

Jay at a Connect for Health Colorado Board Meeting

Jay is from Rock Springs, WY and graduated from UW. He’s had a tendency to be accident prone in the past: He has a titanium rod in his left humerus from snowboarding, broke a leg playing football, and had two knee surgeries after a crash on his mountain unicycle – all of that led to his interest in health insurance. If you’re like Jay, we recommend combining your primary health insurance plan with an accident supplement to minimize financial exposure.

Jay Norris

Jay riding mountain unicycle in Moab

We keep up with the latest developments in Colorado healthcare on our blog, Colorado Health Insurance Insider and Jay serves on the Connect for Health Colorado Board of Directors. For the last 15 years, we’ve focused exclusively on individual health insurance, including HSA-qualified plans. If you have questions about how HSAs work, I’m happy to answer them.

About Us – Outside of Work

In July, 2009 we moved from just outside Denver to Wellington, Colorado (about 10 miles north of Fort Collins). We have two sons; Matt and Jack. We enjoy mountain biking, disc golf, longboarding, hacky sack, martial arts and gardening. Louise is often seen running around Wellington with our dog, following the boys on their bikes.